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Frequently Asked Questions

Below are the answers to commonly asked questions about our Check-in, Attendance Tracking & Lead Retrieval Solutions. If you still have questions, please feel free to contact us.

Q.
What types of Check-in and Attendance Tracking methods do you support?
A.
All of them. Positive Proximity offers a range of Session Tracking options that can be used individually or together. Each of these Attendance Tracking tools sends data to the Positive Proximity Servers for processing and roster reporting:

  • Long-Range RFID Check-in & Dwell Time Monitoring
  • Touch-and-Go RFID Badge Systems
  • On-Site Easy Self Check-in Stations
  • Handheld Name Badge & eTicket Scanners
Q.
Do you provide attendee registration services?
A.
Yes. Positive Proximity provides a comprehensive registration management system with full Positive Proximity API integration. This means that the registration process will automatically update your Positive Proximity rosters (real time) as registrations are processed.

Q.
What level of Reliability can I expect from the Positive Proximity Services?
A.
One of the benefits of using our Session Tracking solutions is the built-in Security and Network Redundancy that is provided. Our network utilizes redundant internet routes and redundant load balanced database servers, providing a level of data security and network reliability un-matched in this industry. Our environmentally controlled Data Centers, 24/7 Performance Monitoring/Security, and Emergency Power Generators help ensure that your Session Tracking Tools are available 24 hours a day, 7 days a week.

Q.
Security is a Concern, What Security Credentials does Positive Proximity Have?
A.

Security is crucial to any online system. Positive Proximity is safeguarded by our SAS-70 Type II Certified/SSAE Data Centers and Our PCI® DSS Compliant (Payment Card Industry Data Security Standard) Servers. These certifications are critical when it comes to protecting your customers' data and the reputation of Your Business and Ours.

Q.
How much does this cost?
A.
Positive Proximity's services are based on the size of your event (number of attendees) and hardware required. We have a number of different packages that allow you to pay for only what you need. Please contact us to discuss a package that will meet your needs.