Contact

Answers to the questions we are asked most often about conference attendance tracking, badge printing, event registration and exhibitor lead retrieval. If your question is not here, please contact us, we are happy to talk through what your event needs.

What is conference attendance tracking?

Conference attendance tracking is the practice of recording which attendees were present at which sessions, and for how long. It replaces paper sign-in sheets with an automatic record that can be reported on in real time, exported, and used to calculate continuing education credits.

Tracking can be done with long-range RFID badges, handheld badge scanners, self check-in stations at room entrances, or a combination of all three at the same event.

What types of check-in and attendance tracking do you support?

All of them. Positive Proximity offers a range of session tracking options that can be used individually or together. Each of these attendance tracking tools sends data to our servers for processing and roster reporting:

  • Long-range RFID check-in and dwell time monitoring
  • Touch-and-go RFID badge systems
  • On-site self check-in stations
  • Handheld name badge and eTicket scanners
How does RFID attendance tracking work?

Long-range RFID readers are placed at the entrances of the rooms you want to track. Each attendee badge carries an RFID tag with a unique number tied to that attendee's roster record. As people walk in and out, the readers pick up the tags and send the reads to our servers, where they are matched to your session schedule.

There is nothing for the attendee to do, no tapping, scanning or queueing, which is why large conferences choose RFID over scan-based check-in.

Can RFID track how long an attendee stays in a session?

Yes. Because the readers see a badge repeatedly while it is in range, the system measures dwell time, how long each attendee actually remained in the room, rather than only recording that they arrived. Dwell time is what makes credit-hour rules and genuine engagement analytics possible.

Can attendees check themselves into a session?

Yes. Self check-in stations at a room entrance read the QR code or barcode on the attendee's badge, confirm them by name and log the check-in, with no staff member required. Stations run on ordinary Windows hardware, can be branded with your event artwork, and can either admit any attendee or enforce access control on ticketed sessions.

Do handheld scanners work without Wi-Fi?

Yes. Scans are stored on the device and uploaded automatically once a connection is available, so a weak or missing network in a back-of-house meeting room does not cost you the attendance record. Where coverage is good, scans synchronise in real time and appear in reporting within seconds.

What is the best attendance tracking method for a large conference?

For high attendee volumes moving through a door at once, long-range RFID is the fastest, it creates no queue at all. Many large conferences use RFID on the main halls and handheld scanners or self check-in stations on the breakout rooms, which keeps the equipment cost proportionate to the room.

For small and mid-size events, or venues that will not allow equipment to be installed, handheld scanning is usually the practical choice.

Can you track CEU attendance automatically?

Yes. Credits are assigned to sessions in advance, and recorded attendance feeds the CEU calculations and certificate delivery automatically, including minimum-time rules, where a credit requires an attendee to have been present for a set portion of the session.

Can attendance reports be viewed in real time?

Yes. Scans reach the reporting platform within seconds, so attendance, room occupancy and dwell time can be watched while the event is running rather than reconciled afterwards. Data exports are available at any point, during or after the conference.

How does conference badge printing work?

Badges are printed on demand from your event roster as attendees arrive, so late registrations and corrections are handled on the spot rather than reprinted from a pre-printed batch. Badges can carry a QR code or barcode, an RFID tag, or both, which is what links the badge to attendance tracking and lead retrieval.

We support thermal badge printers, plastic card printers, label printers and ordinary laser or inkjet printers, and can design the badge artwork with your event branding.

Can you provide badge printers on site?

Yes. Printers, scanners and tracking hardware can be rented for the duration of your event, delivered, configured and supported on site by our technicians. You can also run the printing yourself with our self-service stations if you would rather handle it in house.

Do you provide attendee registration services?

Yes. We provide a comprehensive registration management system with full API integration, which means the registration process updates your rosters in real time as registrations are processed. On-site walk-up registration stations are available for attendees who register at the door.

What is exhibitor lead retrieval?

Lead retrieval lets exhibitors capture an attendee's contact details by scanning their badge at the booth, instead of collecting business cards. Each scan is time-stamped and can carry qualifiers and notes, and exhibitors can export their leads or pull them into a CRM through our API.

Can exhibitors use their own phones for lead retrieval?

Yes. Exhibitors can either rent a dedicated handheld scanner from us or buy a mobile licence and use their own device, which is generally the cheaper option for a small booth team. Both feed the same reporting and exports.

What level of reliability can I expect?

Our network uses redundant internet routes and redundant load-balanced database servers. Environmentally controlled data centres, 24/7 performance monitoring and emergency power generators help ensure your session tracking tools are available around the clock.

On site, handheld scanners and self check-in stations continue to record scans through a network outage and upload them when the connection returns, so a venue network problem does not cost you the data.

How much does this cost?

Pricing is based on the size of your event, the number of attendees, and the hardware required. We have a number of packages that let you pay for only what you need. Please contact us to discuss a package that suits your event.

What is conference session tracking?

Session tracking records attendance at the individual sessions within a conference, rather than only at the front door. It tells you who was in each breakout, workshop or keynote, when they arrived and how long they stayed, which is what makes per-session reporting and continuing education credit possible.

Is RFID or barcode scanning better for attendance tracking?

Neither is better in the abstract, they solve different problems. Barcode and QR scanning is inexpensive, needs no equipment in the room and suits smaller sessions, but each attendee has to stop and be scanned. RFID reads badges at a distance and in volume, so nobody stops, and it measures how long people stayed rather than only that they arrived. Large conferences often use both: RFID on the main halls, scanning on the breakouts.

How accurate is RFID attendance tracking?

Accuracy depends far more on the installation than on the technology. Readers have to be positioned and range-tested at the specific doors they cover, so the read zone matches the entrance and does not spill into a corridor. That is why our technicians range-test on site against the actual doors before the event opens, rather than relying on a specification sheet.

How many attendees can RFID track at one time?

Long-range RFID reads many badges simultaneously, which is the reason it is used at large events: a crowd can move through a doorway at walking pace without forming a queue. Practical throughput depends on the door width and the reader configuration, both of which are set up for your specific rooms.

Can attendance be tracked without attendees stopping?

Yes, with long-range RFID. Attendees walk in wearing their badge and are recorded automatically, with nothing to tap or scan. Scan-based methods, handheld scanners and self check-in stations, do require the attendee to present their badge.

Can attendance reports be exported to Excel?

Yes. Attendance, session and dwell time data can be exported in standard formats that open directly in Excel, at any point during or after the event. Reports can also be pulled through the API if you would rather your own systems collected them.

Can session attendance integrate with an LMS?

Attendance and credit data can be exported or pulled through our API, which is how it reaches a learning management system. Whether a direct integration is practical depends on what your LMS accepts, so it is worth telling us which one you use when you enquire.

Can attendance data be used for continuing education credits?

Yes, that is one of the main reasons events track attendance. Credits are assigned to sessions in advance, and recorded attendance drives the calculation, including minimum-time rules where an attendee must have been present for a set portion of a session to earn the credit. Certificates can then be generated and delivered automatically.

Can we rent the attendance tracking equipment?

Yes. RFID readers, handheld scanners, badge printers and self check-in stations are all available to rent for the duration of your event. Equipment is configured for your event before it ships, set up and tested on site, and collected afterwards. See conference scanner and badge printer rental for what is available.

Do you provide on-site technicians?

Yes. Technicians can deploy and test the equipment before the event opens and stay for the duration at larger conferences, or be on call for smaller ones. The platform also monitors the equipment itself during the event, so a device that stops reporting raises a warning rather than being discovered at the end of the day.